Leader Systems to distribute 3CX VoIP
Telephony vendor, 3CX, has signed Adelaide’s Leader Systems to distribute its Windows-based voice over IP (VoIP) PBX product, 3CX Phone System, in Australia.
View ArticleSkype appears to bow to Indian rules, ends in-country calls to local networks
Microsoft has decided to stop routing Skype Internet calls from within India to local landlines and mobile phones, in a move that may signal it is giving in to local regulations.
View ArticleUPDATED: ShoreTel rejects telephony vendor Mitel's bids
ShoreTel has rejected both Mitel Networks' first and a subsequent higher bid, declaring it "significantly undervalued" the company.
View ArticleBroadband group calls for reform of 'Obamaphone' subsidy program
A controversial U.S. Federal Communications Commission program that subsidizes telephone or mobile service for poor people needs to move into the 21st century by expanding into broadband, a broadband...
View ArticleSolgari launches Cloud contact centre for Salesforce
Solgari launched its Cloud contact centre application for use with salesforce.
View ArticleConference calls a waste of time? In 1915, this one made history
These days, making a call across the U.S. is so easy that people often don't even know they're talking coast to coast. But 100 years ago Sunday, it took a hackathon, a new technology and an...
View ArticleBT hopes to attract Web conference addicts with promise of better sound quality
Network operator British Telecom is hoping to increase the popularity of its audioconferencing service by extending a high-quality audio feature to users of Web-based conferencing clients.
View ArticleAs Wi-Fi calls come to smartphones, networks get ready to carry them
Wi-Fi may carry many voice calls within the next few years, but the technology required to make those calls is still young in some ways.
View ArticleGoogle Cloud and a Chromebook might be your next contact center
The next time you call customer service, you may get an answer from a Chromebook.
View ArticleACLU: NSA phone dragnet should be killed not amended
The U.S. Congress should kill the section of the Patriot Act that has allowed the National Security Agency to collect millions of phone records from the nation's residents, instead of trying to amend...
View ArticleFCC looks to protect customers during voice switch to IP
The U.S. Federal Communications Commission may require the country's telecom carriers to warn residential and business customers about their plans to abandon old, copper telephone networks for IP-based...
View ArticleFCC requires consumer protections in telephone transition to IP
Telecom carriers must get permission from the U.S. Federal Communications Commission to replace their copper networks with Internet Protocol-based systems if the change will result in discontinued or...
View ArticleRuckus Wireless and reseller deploy Smart wireless telephony for Alex Perry’s...
Wireless systems company, Ruckus Wireless, has deployed its Smart Wi-Fi network in Alex Perry’s new hotel and apartments in Brisbane. The deal will fit out the hotel and apartments with a wireless...
View ArticleMelbourne IT provider wraps up telephony project for Airmaster
IT solutions provider Alink has unified the telephony system of Airmaster Australia throughout the country.
View ArticleDatagate targets Australian MSPs with converged telco service billing
New Zealand billing portal developer Datagate Innovation already boasts US, European and Kiwi customers - now it's aiming to win over the Aussies.
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